KPG Training Toolbox

Course Name: Search

451 courses found.

Accounts Receivable Challenge

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AF 009 - Community Manager Dashboard and Menus in 7S

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AF 105 - Using Quick Guest for an LIHTC Prospect in 7S

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AF 400 - Analytics: Affordable Reports Overview in 7S

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AF 410 - Analytics: Compliance Reports Overview in 7S

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AF 415 - Analytics: Receivable Reports Overview in 7S

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AF 510 - HAP Updates & Corrections for Regional Managers

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AF 530 - 50059 Overpaid HAP Receipts in 7S

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AF 530 - LIHTC Overpaid Tenant-Based Subsidy Receipts in 7S

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AF59 110 - 50059 Household Member Documentation in 7S

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AF59 200 - Adding Applicants to a Waiting List in 7S

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AF59 240 - Rejecting or Removing Applicants from a Waiting List in 7S

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AF59 300 - Recertification Notices in 7S

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AF59 325 - Creating Annual Recertifications in 7S

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AF59 350 - Qualifying, Verifying, and Validating Annual Recertifications in 7S

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AF59 375 - Completing Annual Recertifications in 7S

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AF59 500 - Rent and HAP in 7S

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AF59 520 - Rent and HAP with Retroactive Adjustments in 7S

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AF59 560 - Rent and HAP with Utility Reimbursements in 7S

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AFCO 100 - 50059 and LIHTC Combined Prospect Guest Card Workflow in 7S

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AFCO 110 - 50059 and LIHTC Combined Household Member Documentation in 7S

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AFCO 120 - 50059 and LIHTC Combined Family Income Documentation in 7S

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AFCO 130 - 50059 and LIHTC Combined Family Asset Documentation in 7S

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AFCO 135 - 50059 and LIHTC Combined Family Expense Documentation in 7S

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AFCO 140 - 50059 and LIHTC Combined Household Information in 7S

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AFCO 150 - 50059 and LIHTC Combined Verification and Validation in 7S

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AFCO 160 - 50059 and LIHTC Combined Unit Selection in 7S

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AFCO 170 - 50059 and LIHTC Combined Applicant Approval & Lease Execution in 7S

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AFCO 180 - 50059 and LIHTC Combined Move In in 7S

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AFHM 100 - Introduction to HOME Guest Card Workflow in 7S

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AFHM 110 - HOME Household Member Documentation in 7S

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AFHM 120 - HOME Family Income Documentation in 7S

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AFHM 130 - HOME Family Asset Documentation in 7S

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AFHM 135 - HOME Family Expense Documentation in 7S

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AFHM 150 - HOME Verification and Validation in 7S

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AFHM 160 - HOME Unit Selection in 7S

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AFHM 170 - HOME Applicant Approval and Lease Execution in 7S

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AFHM 180 - HOME Move-In in 7S

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AFHM 300 - HOME Annual Recertification in 7S

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AFHM 325 - HOME Annual Recertification Qualification in 7S

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AFHM 350 - HOME Annual Recertification Verification in 7S

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AFHM 375 - HOME Annual Recertification Completion in 7S

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AFHM 400 - HOME Household Move-Out Notices in 7S

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AFHM 410 - HOME Household Move-Out in 7S

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AFHM 420 - HOME Household Move-Out Accounting in 7S

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AFHM 500 - HOME Monthly Lease Charges in 7S

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AFHM 510 - HOME Lease Charge Updates and Manual Posting in 7S

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AFHM 520 - HOME Tenant-Based Subsidy Receipts in 7S

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AFHM 530 - HOME Overpaid Tenant-Based Subsidy Receipts in 7S

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AFRA 100 - 50059 Creating Repayment Agreements in 7S

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AFRA 110 - 50059 Posting and Changing Repayment Agreements in 7S

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AFRD 100 - Introduction to Rural Development Guest Card Workflow in 7S

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AFRD 110 - Rural Development Household Member Documentation in 7S

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AFRD 120 - Rural Development Family Income Documentation in 7S

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AFRD 130 - Rural Development Family Asset Documentation in 7S

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AFRD 135 - Rural Development Family Expense Documentation in 7S

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AFRD 140 - Rural Development Household Information in 7S

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AFRD 150 - Rural Development Verification in 7S

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AFRD 160 - Rural Development Unit Selection in 7S

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AFRD 170 - Rural Development Applicant Approval and Lease Execution in 7S

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AFRD 175 - Rural Development Rental Assistance in 7S

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AFRD 180 - Rural Development Move-In in 7S

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AFRD 300 - Rural Development Annual Recertification in 7S

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AFRD 325 - Rural Development Annual Recertification Qualification in 7S

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AFRD 350 - Rural Development Annual Recertification Verification and Validation in 7S

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AFRD 375 - Rural Development Annual Recertification Completion in 7S

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AFRD 400 - Rural Development Household Move-Out Notices in 7S

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AFRD 410 - Rural Development Household Move-Out in 7S

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AFRD 420 - Rural Development Household Move-Out Accounting in 7S

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AFRD 500 - Rural Development Monthly Posting in 7S

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AFTC 100 - LIHTC Prospect Guest Card Workflow in 7S

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AFTC 110 - LIHTC Household Member Documentation in 7S

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AFTC 120 - LIHTC Family Income Documentation in 7S

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AFTC 130 - LIHTC Family Asset Documentation in 7S

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AFTC 140 - LIHTC Household Information in 7S

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AFTC 150 - LIHTC Verification in 7S

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AFTC 160 - LIHTC Unit Selection and Validation in 7S

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AFTC 170 - LIHTC Applicant Approval and Lease Execution in 7S

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AFTC 180 - LIHTC Move-In in 7S

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AFTC 200 - Adding Applicants to a Waiting List in 7S

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AFTC 210 - Documenting Waiting List Contact Events in 7S

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AFTC 220 - Managing Waiting List Information, Reports, and Letters in 7S

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AFTC 230 - Moving Applicants to the Bottom of a Waiting List in 7S

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AFTC 240 - Rejecting or Removing Applicants from a Waiting List in 7S

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AFTC 300 - Recertification Notices in 7S

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AFTC 325 - Creating Annual Recertifications in 7S

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AFTC 350 - Qualifying, Verifying, and Validating Annual Recertifications in 7S

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AFTC 375 - Completing Annual Recertifications in 7S

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AFTC 400 - Adding and Canceling Move Out Notices and Adjusting Move Out Dates in 7S

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AFTC 410 - Posting Move Outs in 7S

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AFTC 420 - Move Out Accounting in 7S

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AFTC 500 - Monthly Posting in 7S

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AFTC 510 - Updating Lease Charges and Manual Posting in 7S

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AFTC 520 - Tenant-Based Subsidy Receipts in 7S

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AO 250 - Using Quick Cleanup Tools in 7S

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AO 350 - Introduction to Bank Reconciliations in 7S

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AO 355 - Performing Bank Reconciliations in 7S

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AO 360 - Identifying Issues with Bank Reconciliations in 7S

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AO 400 - Running Common Bank Reports in 7S

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Aptexx Maintenance Functions

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Aptexx Messaging

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Aptexx Payments

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AR7S 100 - Creating and Posting Charges in 7S

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AR7S 105 - Reviewing and Editing Charges in 7S

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AR7S 110 - Adding Quick Charges in 7S

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AR7S 115 - Creating a Charge from the Receipt Screen in 7S

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AR7S 150 - Creating and Posting Receipts in 7S

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AR7S 155 - Reviewing and Editing Receipts in 7S

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AR7S 160 - Using Quick Receipts in 7S

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AR7S 165 - Applying Prepays to Charges in 7S

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AR7S 255 - Creating Non-Person Receipts in 7S

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AR7S 260 - Marking Non-Sufficient Funds in 7S

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AR7S 265 - Reapplying Receipts in 7S

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AR7S 270 - Consolidating Receipts in 7S

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AR7S 280 - Non-Tenant AR Functions in 7S

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AS 001 - Chart of Accounts in 7S

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AS 011 - Specifying Default Receivable Charge Codes in 7S

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Bank Rec Challenge

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Benefits Information Session Video 2024

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COM 110 - Email Etiquette: Basics of Email Communication

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COM 111 - Email Etiquette: Getting Started

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COM 112 - Email Etiquette: Short and to the Point

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COM 113 - Email Etiquette: Keeping It Professional

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COM 114 - Email Etiquette: Writing with Positivity

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COM 115 - Email Etiquette: Being Considerate

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COM 120 - Effective Telephone Skills: Basic Communication

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COM 121 - Effective Telephone Skills: Put Yourself in the Zone

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COM 122 - Effective Telephone Skills: Balancing Your Tone

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COM 123 - Effective Telephone Skills: Avoiding Common Pitfalls

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COM 124 - Effective Telephone Skills: Difficult Callers I

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COM 125 - Effective Telephone Skills: Difficult Callers II

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COM 126 - Effective Telephone Skills: Effective Listening

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COM 127 - Effective Telephone Skills: Taking Initiative

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COM 128 - Effective Telephone Skills: Asking the Right Questions

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COM 200 - Business Letter Writing

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Compliance Income Eligibility: Part 1 & 2

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Compliance Income Eligibility: Part 3 - 4

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Compliance Income Eligibility: Part 5 & 6

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CS 100 - Introduction to Microsoft Word

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CS 110 - Introduction to Microsoft Excel

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CS 120 - Introduction to Microsoft PowerPoint

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EIV 122 - Annual Recertification Process

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EIV 124 - Interim Recertification Process

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eL 100 - Welcome to eLearning

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FH 100 - Federal Fair Housing Compliance

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FH 110 - Federal Fair Housing Compliance for Maintenance

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FH 121 - Fair Housing: The Federally Protected Classes

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FH 122 - Fair Housing: Illegal Acts of Discrimination

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FH 123 - Fair Housing: Best Practices with Prospects

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FH 124 - Fair Housing: Best Practices for Property Management

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FH 125 - Fair Housing: Maintenance

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FH 126 - Fair Housing: Disabilities and Reasonable Accommodations

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FH 127 - Fair Housing: Affordable Properties

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FH 128 - Fair Housing: Complaints and Their Consequences

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FH 129 - Fair Housing: Final Exam

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FH 130 - Fair Housing: Leasing Scenario

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Fire stops - Ordering and installing correct

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HK Regional Manager Yieldstar Training - New UI

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HKP Applications - Compliance

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HKP Asset Forms & Verifications - Compliance

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HKP Compliance - Child Support

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HKP Compliance Checklist

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HKP Compliance Training Sign Up

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HKP Learning The Community

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HKP Managing Facebook

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HKP Mission and Values

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HKP MMR

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HKP Office Organization

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HKP Ohio Sites Suspension of Recertifications

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HKP OSHA Safety Training Videos

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HKP Post Class Survey (New Hire/Compliance Training)

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HKP Recertification Letters & Workflow

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HKP Renewal Policy

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HKP Renewal Procedure

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HKP Reviewing Utility Allowances

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HKP Scavenger Hunt

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HKP Self-Employment Income - Compliance

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HKP Service Animal Response

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HKP South Carolina Property Manager License

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HKP Supportive Services #227

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HKP Supportive Services #253

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HKP Supportive Services #261

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HKP Supportive Services #299

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HKP Supportive Services #301

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HKP Supportive Services #303

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HKP Supportive Services #313

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HKP Supportive Services #345

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HKP Supportive Services #357

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HKP Supportive Services #359

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HKP Supportive Services #381

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HKP Supportive Services #383

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HKP Supportive Services #415

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HKP Supportive Services #417

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HKP Supportive Services #419

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HKP Supportive Services #421

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HKP Supportive Services #427

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HKP Supportive Services #439

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HKP Supportive Services #441

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HKP Supportive Services #449

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HKP Supportive Services #453

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HKP Supportive Services #461

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HKP Supportive Services #463

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HKP Supportive Services #469

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HKP Supportive Services #471

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HKP Supportive Services #473

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HKP Supportive Services #475

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HKP Supportive Services #483

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HKP Supportive Services #671

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HKP Supportive Services #673

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HKP Tenant Income Questionnaire - Compliance

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HKP Trash Compactor Safety

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HKP Travel Program

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HKP Understanding Tax Credit Allocation

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HKP Unit Availability Report - Revenue Management

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HKP Upload A Move In File

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HKP VOE Income - Compliance

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HKP Washing Hands: The Best Defense

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HKP YieldStar Tax Credit

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HKP YieldStar Overcoming Objectives

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HKP YieldStar Variance

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HKP Zero Apply (Non Subsidy-Non HAP)

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How to correctly change your Pressure relief valve in your water heater

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How to use work order templates

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How to winterize a pool (close pool)

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HR 010 - Preventing Harassment

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HR 020 - Preventing Harassment for Managers

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HR 100 - Valuing Diversity, Equity, and Inclusion in the Workplace

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HR 100 - Valuing Diversity, Equity, and Inclusion in the Workplace

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HR 130 - Drug-Free Workplace (English/Spanish)

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HR 135 - Drug-Free Workplace: Supervisor (English/Spanish)

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HVAC Welcome Assessment

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HVAC050 - What is HVAC

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Inclement Weather Snow and Ice

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Indiana Fair Housing Training (Office, Regional, RVP, Onsite Ops Team, Marketing Team)

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INSP 100 - Introduction to Inspections in 7S

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INSP 105 - Individual Inspections in 7S

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INSP 110 - Mass Inspections in 7S

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INSP 115 - Recording Inspection Results in 7S

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KPG - Ordering Sherwin Williams Paint

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KPG Swimming Pool Procedures

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KPG YieldStar Market Rate

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KPG Annual Performance Review Process

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KPG AR & Cash Collected with Goals summarized by Property

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KPG Asphalt Training (Cold Patch)

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KPG Bank Rec Challenge

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KPG Billbox Process

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KPG Cuts & Lacerations

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KPG Declining Vacancy Policy

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KPG Detection Response To Meth Labs

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KPG Dryer Vent Cleaning

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KPG Employee Handbook - Issuance Date 03.02.2022

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KPG FH 1236

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KPG HAP Process

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KPG Human Resources

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KPG Maintenance Emergencies

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KPG Make Ready Notes and Processes

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KPG Max Leases 201

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KPG Max Leases 101

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KPG Max Leases 301

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KPG Opening A Swimming Pool

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KPG PO 100 - Introduction to Purchase Orders

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KPG PO 110 - Receiving Purchase Orders

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KPG PO 120 - Adjusting POs and Invoice Registers for Changes to Price (Change Orders)

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KPG PO 130 - Reporting

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KPG PO 140 - Research

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KPG PO 150 - Payscan Mobile

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KPG PO 160 - Vendor Set-Up

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KPG Pool Fecal Incident

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KPG Preventative Maintenance

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KPG SDS Binder

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KPG Swimming Pool Operations

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KPG Time Management Do's & Don'ts

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LA 100 - Relationship Selling

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LA 110 - Initial Meeting

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LA 120 - Five Star Curb Appeal

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LA 130 - Conducting a Home Tour

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LA 140 - Selling the Apartment

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LA 150 - Internet Leasing

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LA 170 - Customer Service for Leasing Agents

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LA 180 - Mystery Shopper

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LA 190 - Closing the Sale

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LA 210 - Resident Retention

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Lock out tag out

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LS 180 - Difficult Conversations: Introduction

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LS 181 - Difficult Conversations Module 1: The Basics

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LS 182 - Difficult Conversations Module 2: When to Initiate

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LS 183 - Difficult Conversations Module 3: Importance of Preparation

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LS 184 - Difficult Conversations Module 4: Self-Preparation

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LS 185 - Difficult Conversations Module 5: Reactions and Outcomes

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LS 186 - Difficult Conversations Module 6: Opening the Conversation

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LS 187 - Difficult Conversations Module 7: During the Conversation

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LS 188 - Difficult Conversations Module 8: Ending the Conversation

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LS 189 - Difficult Conversations Module 9: Following Through

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Max Leases Exam

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Microsoft Excel Beginner/Intermediate/Advanced

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Moisture Intrusion

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MR 110 - Painting Basics

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MS 040 - Inspections: Global Setup in 7S

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MS 041 - Inspections: Template Systems Setup in 7S

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MS 042 - Inspections: Template Setup in 7S

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Ordering new Boots

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Ordering supplies in Yardi Marketplace

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P2PS 175 - Procurement and Electronic POs

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PD 100 - Business Etiquette: Introduction

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PD 140 - Conflict Resolution: Introduction

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PD 141 - Conflict Resolution: Addressing the Issue

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PD 142 - Conflict Resolution: Identifying Solutions

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PD 143 - Conflict Resolution: Moving Forward

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PO 200 - Recurring Purchase Orders in 7S

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Preventative and Routine Maintenance

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Proper Application of Sidewalk Salt

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Quarterly Action Plans (QAP)

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Quarterly Inspections & Reoccurring work order

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RCAM 100 - Property Settings

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RCAM 120 - User Management

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RCAM 130 - User Management Dashboard

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RCAM 140 - Marketing Planner User Management

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RCCM 150 - RentCafe Email Management

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RCCQ 110 - Managing the RentCafe CRM Flex Queue

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RCEM 130 - RentCafe Classifieds Posting Overview

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RCEM 133 - Posting to Craigslist Using RentCafe

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RCMS 170 - Template Customizer Tool

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RCOL 100 - Online Leasing Application Workflow

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RCOP 100 - Property Settings for Payment Accounts

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RCOP 105 - Setting Up Payment Accounts

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RCOP 110 - Autoresponders for Payment Accounts

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RCOP 115 - Page Narratives for Payment Accounts

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RCOP 120 - Property Settings for Payments Screen

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Rent Recovery Solutions Collection Process - Affordable Housing Properties

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RentCafe 10.0 New Features and Enhancements

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Replacing elements in your electric water heater

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RL 110 - Customer-Centric Leasing

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RL 145 - Strategies for Overcoming Objections

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RL 146 - Responding to Common Objections

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RL 147 - Challenge: Overcome Prospect Objections!

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RL 148 - Reexamining Overcoming Objections

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RS 132 - Processing a Rental Application in 7S

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RS7S 102 - Locating a Prospect in 7S

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RS7S 106 - Creating a One-Time Charge in 7S

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RS7S 108 - Reading Resident Reports in 7S

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RS7S 110 - Adding a Guest Card in 7S

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RS7S 112 - Adding Guest Preferences in 7S

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RS7S 114 - Adding Occupants in 7S

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RS7S 116 - Guest Communications in 7S

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RS7S 118 - Selecting a Home in 7S

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RS7S 120 - Holding a Home for a Prospect in 7S

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RS7S 122 - Adding/Removing a Person from a Waitlist in 7S

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RS7S 124 - Selecting Rental Options in 7S

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RS7S 130 - Rental Application and Charges in 7S

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RS7S 132 - Collecting Payment of Application Fees in 7S

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RS7S 134 - Processing the Application and Signing the Lease in 7S

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RS7S 150 - Move-In Functions in 7S

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RS7S 170 - Adding and Removing Roommates in 7S

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RS7S 172 - Managing Rentable Items for Residents in 7S

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RS7S 180 - Working with Expiring Leases in 7S

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RS7S 182 - Move-Out and Related Functions in 7S

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RS7S 184 - Introduction to Processing Deposit Accounting in 7S

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RS7S 186 - Processing Deposit Accounting in 7S

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RS7S 188 - Adjusting Deposit Accounting in 7S

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RS7S 200 - Setting Up Leasing Specials in 7S

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RS7S 230 - Creating and Approving a Lease Proposal in 7S

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RS7S 240 - Lease Terms and Renewals in 7S

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RS7S 310 - Transferring to Another Home in 7S

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SEC8 100 - Section 8 Overview

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SEC8 101 - Department of Housing and Urban Development: HUD and Section 8 Program Overview

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SEC8 102 - Department of Housing and Urban Development: The Handbook

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SEC8 103 - Department of Housing and Urban Development: HUD's Directive System

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SEC8 105 - Types of Income, Eligibility, and Rent Calculations: Gross, Net, and Adjusted Income

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SEC8 106 - Types of Income, Eligibility, and Rent Calculations: Gross Rent, Contract Rent, and Utility Allowance

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SEC8 107 - Types of Income, Eligibility, and Rent Calculations: Income Eligibility

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SEC8 108 - Types of Income, Eligibility, and Rent Calculations: Calculating Tenant Rent

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SEC8 110 - Verifications: Introduction

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SEC8 111 - Verifications: Required Verifications

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SEC8 114 - Verifications: Third-Party Verification Source (Written)

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SEC8 115 - Verifications: Third-Party Verification Source (Oral)

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SEC8 116 - Verifications: Family Certification

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SEC8 117 - Verifications: Effective Term of Verifications

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SEC8 120 - Gross Annual Income: Overview

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SEC8 121 - Gross Annual Income: Annual Income Inclusions

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SEC8 122 - Gross Annual Income: Annual Income Exclusions

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SEC8 124 - Gross Annual Income: Calculating Gross Annual Income with Anticipated Circumstances

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SEC8 125 - Gross Annual Income: Calculating Gross Annual Income with Annualizing Income

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SEC8 126 - Gross Annual Income: Key Terms Related to Calculating Earned and Unearned Income

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SEC8 128 - Gross Annual Income: Counted Income

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SEC8 130 - Earned Income: Employment Income Overview

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SEC8 131 - Earned Income: Anticipated Employment Income and Verification Checklist

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SEC8 132 - Earned Income: Calculating Gross Annual Employment Income

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SEC8 133 - Earned Income: Calculating an Anticipated Increase

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SEC8 134 - Earned Income: Calculating Earned Income Using Work Number Verifications

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SEC8 135 - Earned Income: Calculating Earned Income Using Pay Stubs

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SEC8 136 - Earned Income: Calculating Earned Income for Seasonal and Sporadic Employment Income

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SEC8 137 - Earned Income: Calculating Self-Employment Income

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SEC8 138 - Earned Income: Calculating Military Pay

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SEC8 140 - Unearned Income Excluding Income from Assets: Overview

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SEC8 142 - Unearned Income Excluding Income from Assets: Court-Ordered Alimony and Child Support

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SEC8 143 - Unearned Income Excluding Income from Assets: Non Court-Ordered Alimony and Child Support

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SP 001 - Introduction to Workplace Safety

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SP 050 - Introduction to OSHA

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SP 105 - Office Safety

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SP 125 - Fire Safety

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SP 130 - Ladder Safety

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SP 135 - Bloodborne Pathogen Awareness: Introduction

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SP 136 - Bloodborne Pathogen Awareness: Disease Prevention

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SP 205 - Golf Cart Safety

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SP 220 - Asbestos Awareness

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SP 250 - Lead Safety and Awareness

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SP 305 - Personal Protective Equipment

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SP 315 - Fire Extinguishers

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SP 325 - Introduction to Hand and Power Tool Safety

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SP 335 - Hazard Communication

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SP 340 - Heat Stress Prevention

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SP 345 - Respiratory Safety

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SP 350 - Compressed Gas Safety

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TC 100 - Introduction to the LIHTC Program: Origin, Goals, and Rules

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TC 101 - Introduction to the LIHTC Program: The Key Players

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TC 102 - Introduction to the LIHTC Program: Placed-In-Service Date

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TC 103 - Introduction to the LIHTC Program: Important Time Frames

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TC 104 - Introduction to the LIHTC Program: Set-Asides

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TC 105 - Introduction to the LIHTC Program: Key Terms

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TC 106 - Introduction to the LIHTC Program: Calculating Credits

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TC 107 - Introduction to the LIHTC Program: Layering Affordable Housing Programs

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TC 110 - Unit Eligibility: Maximum Allowable LIHTC Gross Rent Limits

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TC 111 - Unit Eligibility: Utility Allowances

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TC 112 - Unit Eligibility: Mandatory Services and Fees

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TC 113 - Unit Eligibility: Gross Rent Floors

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TC 114 - Unit Eligibility: General Public Use Requirement

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TC 115 - Unit Eligibility: Non-Transient Occupancy

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TC 116 - Unit Eligibility: Model, Staff, and Security Units

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TC 117 - Unit Eligibility: Suitable for Occupancy

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TC 118 - Unit Eligibility: Vacant Unit Rule

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TC 119 - Unit Eligibility: Next Available Unit (140%) Rule

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TC 120 - Unit Eligibility: Tenant Transfers/Relocation

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TC 130 - Household Eligibility: Student Households

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TC 131 - Household Eligibility: Income Eligibility at Move-In

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TC 132 - Household Eligibility: Changes in Household Composition

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TC 133 - Household Eligibility: Calculating Gross Annual Income

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TC 134 - Household Eligibility: Verification of Eligibility

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TC 135 - Household Eligibility: The Application and Follow-Up Interview

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TC 136 - Household Eligibility: The Tenant Income Certification

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TC 137 - Household Eligibility: Recertification of Annual Income and Student Status

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TC 140 - Important Documents: Controlling Documents

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TC 141 - Important Documents: Required Records

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TC 142 - Important Documents: Retention and Storage of Records

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TC 150 - Monitoring and Recording Compliance: Owner

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TC 151 - Monitoring and Recording Compliance: State Agency

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TC 152 - Monitoring and Recording Compliance: Investor/Syndicator

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TC 153 - Monitoring and Recording Compliance: Internal Monitoring and Safeguards

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UKG Performance Reviews - How to Complete

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UltiPro - Adding Goals to QAP (Goal Planning)

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UltiPro Mobile App - How to get started!

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Yieldstar for Conventional (Market Rate) Communities

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